The novel coronavirus (COVID-19) pandemic has quickly changed our daily lives, Rutgers NJMS and University Hospital are doing everything we can to help ensure the continuity of your care during this public health crisis.
As part of our ongoing efforts to help contain the spread of COVID-19 and keep patients healthy, we are now offering video or phone telehealth visits as an alternative to office visits.
To schedule, call your doctor's office during business hours and request a video or phone telehealth visit.
What is a telehealth visit?
A telehealth visit is like an office visit, only instead of traveling to see your doctor, you can video conference or teleconference with them from your home. Our providers can assess symptoms, make a diagnosis, recommend treatment, and send prescriptions electronically to your pharmacy. Learn more about telehealth visits.
What types of appointments can I schedule as telehealth visits?
Doctor's appointments, visits with a mental health provider, and post-operative appointments are all examples of visits that can be done by video chat or telephone. Appointments that require physical examinations, such as annual physicals or annual gynecological appointments, still require an in-person office visit.
How can I schedule a telehealth visit?
Please call the office of the provider you want to schedule an appointment with and request a video or phone visit.
Will my insurance plan cover the cost of a video visit?
Most insurance plans cover video visits, also known as "telehealth visits" and have waived patient co-payments and other financial responsibilities during the COVID-19 health crisis. Prior to your telehealth visit, the doctor’s office will verify any insurance requirement. However, it is important for you to check with the doctors to confirm coverage.
What if I need an appointment and I want to see a doctor in-person?
Rutgers NJMS and University Hospital locations are open and available to provide you with care. However, in order to limit your exposure we are taking every precaution to keep our patients and visitors safe and healthy in this changing environment, including modified patient and visitor policies. You can call your doctor’s office to schedule an in-person visit.
What should I do if I think I have COVID 19?
UH CLINIC CONTACT NUMBERS
|CONGESTIVE HEART FAILURE||973-951-0239|
|MEDICINE - UMDCare Front Desk||973-972-9359|
|MEDICINE-DOC All Areas||973-972-2500|